Helly-Hansen and online shopping – a sad experience
Posted On March 21, 2009
I am a passionate skier. But my ski dress needs to be replaced. I bought my ski jacket in New Zealand in 1995. It’s a Columbia and it has served me well. The ski pants was bought in Århus in Denmark in 1996 and they are Helly Hansen.
Coming back from 8 fantastic days in the Austrian mountains I decided to execute my intention and went on the Internet.
I decided to take a look at Helly Hansen, because my Helly Hansen ski pants hardly showed any wear and tear although they had been in operation for over 10 years.
I quickly found Helly Hansen and I also found a jacket that I was prepared to purchase. But buying it was impossible! No online shopping with Helly Hansen. They provided a few links to online stores, but they did’t link to the product that I wanted to purchase. They just linked to the front page of the online store, which also carried competitive brands as well.
I spend at least half an hour trying to find the jacket of my life – no luck.
Are they crazy in Norway or what? Why can’t I purchase directly with Helly Hansen and get the product that I fancy?
Helly Hansen: Help me! I don’t understand and I want that jacket!